Terms of Use

Terms of Use

Please read these Terms of Use carefully before accessing or using this website. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any applicable laws and regulations. If you do not agree with these Terms, you should discontinue use of this website immediately.

1. Acceptable and Restricted Use

This website must be used responsibly and only for lawful purposes. Any unauthorized access to the Bank's systems, services, or digital platforms is prohibited. Prohibited activities include, but are not limited to:

  • Attempting to gain access to secure or restricted areas of the website or online banking platforms without authorization
  • Using false, stolen, expired, or unauthorized login credentials
  • Copying, altering, exploiting, or misusing any content, information, or functionality available on the website
  • Engaging in fraudulent, unlawful, or other activities that could compromise the security, integrity, or operation of the website

The Bank reserves the right to investigate suspected misuse of its website and may take appropriate civil, criminal, or regulatory action where necessary.

2. Website Content and Availability

The information, products, services, and materials published on this website are provided for general guidance and may be revised, updated, suspended, or withdrawn at the Bank's discretion without prior notice. Availability of products and services may differ depending on the country or jurisdiction, and access remains subject to applicable laws, regulatory requirements, and the Bank's approval.

This website is intended for use by individuals who are legally permitted to access its services. Where products or services are made available to minors, parents or legal guardians are encouraged to contact the Bank for appropriate guidance before permitting a child to use any online or digital banking service.

3. Links to Third-Party Websites

This website may include links to external websites provided for your convenience and information. These third-party websites operate independently and are not owned, controlled, or maintained by the Bank. By accessing an external website, you acknowledge and agree that:

  • You are leaving the Bank's website and access third-party websites at your own risk
  • The Bank is not responsible for the content, accuracy, availability, or security of external websites or any subsequent changes made to them
  • Products and services offered by third parties are independent of the Bank and are not endorsed, guaranteed, or covered by any deposit protection scheme applicable to the Bank
  • You should review the privacy, security, and terms of use of any external website before providing personal or financial information

4. Information You Provide

Any personal information, enquiries, feedback, or other materials submitted through this website or by email will be handled in accordance with the Bank's Privacy Policy and applicable laws.

Unless otherwise required by law or agreed in writing, the Bank may use information you submit to respond to enquiries, improve its products and services, and support its business operations. Any ideas, suggestions, or feedback voluntarily provided may also be used by the Bank without restriction, except where prohibited by law or subject to confidentiality obligations.

Please note that standard email is not a secure method of communication. You should not send confidential, sensitive, or financial information by unsecured email. Where available, use Internet Banking secure messaging or contact the Bank by telephone or other approved communication channels.

5. Disclaimer of Warranties

This website and all information, products, services, and materials made available through it are provided on an "as is" and "as available" basis.

While the Bank makes reasonable efforts to ensure the information on this website is accurate and up to date, it does not warrant that the content will always be complete, accurate, or free from errors. To the fullest extent permitted by law, the Bank disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from viruses or other harmful components.

The Bank does not guarantee uninterrupted access to the website or that its services will always operate without delays, interruptions, or technical errors.

6. Intellectual Property

All content available on this website, including text, graphics, images, logos, trademarks, icons, audio, software, and other materials, is the property of the Bank or its respective licensors and is protected by applicable intellectual property laws. Except where expressly permitted, no content may be copied, reproduced, modified, distributed, published, or otherwise used without the Bank's prior written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, the Bank shall not be liable for any loss, damage, cost, or expense arising from or related to:

  • Access to or use of, or inability to access or use, this website
  • Errors, omissions, interruptions, delays, or temporary unavailability of the website or its services
  • System failures, technical malfunctions, or incompatibility with your device, browser, or software
  • Viruses, malware, or other harmful code transmitted through the website
  • Events or circumstances beyond the Bank's reasonable control

This limitation applies to direct, indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, business opportunities, or goodwill, even where the Bank has been advised of the possibility of such losses. Nothing in these Terms grants any intellectual property rights or other licenses except where expressly provided under a written agreement with the Bank

8. Governing Law

These Terms of Use are governed by and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which the Bank operates, unless otherwise required by applicable law. By accessing or using this website, you agree to comply with all relevant legal and regulatory requirements governing its use.

9. Additional Terms

Certain products, services, or sections of this website may be subject to additional terms, conditions, or agreements. Where such additional terms apply, they will supplement these Terms of Use. In the event of any inconsistency or conflict, the additional terms shall prevail solely in relation to the relevant product, service, or section of the website.